Privacy Policy

Effective Date: September 13, 2026

Last Updated: September 13, 2026

At SnapVista, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how SnapVista ("we," "us," or "our") collects, uses, discloses, stores, and protects personal information when you visit snapvista.ca, contact us, inquire about our photography services, book a session, or otherwise interact with us.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

SnapVista is a photography business providing professional photography services, including portrait, maternity, newborn, family, couples, and other photography services.

Business Name: SnapVista

Website: snapvista.ca

Email: info@snapvista.ca

Business Address: West Kelowna, Canada

If you have questions about this Privacy Policy or how we handle your personal information, you can contact us using the information above.

2. Information We Collect

We collect only information that is reasonably necessary for the purposes described in this Privacy Policy.

Depending on how you interact with SnapVista, we may collect:

Information You Provide Directly

When you contact us, submit an inquiry, request a quote, schedule a session, or communicate with us, we may collect:

• Full name
• Email address
• Telephone number
• Mailing or billing address, where required
• Preferred photography service
• Preferred session date and time
• Location or venue information
• Details about your photography requirements
• Messages, questions, and other information you voluntarily provide
• Information relating to your booking or transaction
• Payment or billing information where applicable

Photographs and Media

As a photography business, we may collect and process photographs, videos, and other media created during a photography session.

Photographs may contain identifiable individuals and may therefore constitute personal information.

The use of client photographs for portfolio, website, social media, advertising, promotional, or other public-facing purposes will be handled in accordance with the applicable agreement, consent, or release obtained from the client.

3. Information Collected Automatically

When you visit snapvista.ca, certain technical information may be collected automatically by your browser, web server, hosting provider, security tools, analytics services, or other technologies.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or webpage
• General website usage information
• Technical information necessary to maintain website security and functionality

This information may be used to understand how visitors use our website, maintain website security, diagnose technical problems, and improve our website and services.

4. Cookies and Similar Technologies

SnapVista may use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

• Remember website preferences
• Improve website functionality
• Understand website traffic and usage
• Improve website performance
• Help protect the website from security threats
• Support analytics and marketing activities, where applicable

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

If we use third-party analytics, advertising, or tracking technologies, their collection and use of information may also be governed by their respective privacy policies.

5. Why We Collect and Use Personal Information

We may collect, use, and disclose personal information for purposes including:

• Responding to inquiries and requests
• Providing photography services
• Scheduling and managing photography sessions
• Preparing quotations, contracts, invoices, and related documents
• Processing payments where applicable
• Communicating with clients about bookings and services
• Delivering photographs and other purchased services
• Providing customer support
• Improving our website, services, and customer experience
• Maintaining website and information security
• Preventing fraud, misuse, or unauthorized activity
• Sending promotional or marketing communications where permitted and where required consent has been obtained
• Complying with legal, regulatory, accounting, or contractual obligations
• Establishing, exercising, or defending legal claims
• Other purposes that are communicated to you at or before the time your information is collected

We will generally use personal information only for the purposes for which it was collected or for purposes that are reasonably related to those purposes, unless otherwise permitted or required by law.

6. Consent

Where required by applicable privacy law, SnapVista will obtain meaningful consent before collecting, using, or disclosing personal information.

Depending on the circumstances, consent may be express or implied where legally permitted.

You may withdraw consent to certain uses of your personal information by contacting us. However, withdrawing consent may not affect information that we are legally required or otherwise permitted to retain or use.

Some information may need to be retained to complete a transaction, fulfill contractual obligations, maintain business records, resolve disputes, or comply with legal requirements.

7. Photography and Client Images

Photography is central to our business, and we take the privacy of our clients and subjects seriously.

Your photographs will not automatically be assumed to be available for public use merely because SnapVista created them.

Where photographs are intended to be used publicly for purposes such as:

• Website portfolio
• Social media
• Advertising
• Promotional materials
• Photography competitions
• Printed marketing materials
• Blog posts or editorial features

we will rely on the applicable client agreement, model release, image-use consent, or other lawful basis applicable to the circumstances.

If you have questions about how your photographs may be used, please contact us before or after your session.

8. Sharing Personal Information

We do not sell or rent your personal information.

We may disclose personal information to third parties when reasonably necessary to operate our business or provide requested services. Depending on our actual service providers, these may include:

• Website hosting providers
• Website maintenance or technology providers
• Cloud storage and photo-delivery providers
• Payment processors
• Scheduling or booking platforms
• Email and communication providers
• Analytics providers
• Professional advisers such as accountants, lawyers, or insurers
• Government authorities or law-enforcement agencies where required or permitted by law

Third-party service providers may process information on our behalf and may have their own privacy policies.

We seek to use service providers that provide appropriate safeguards for personal information.

9. International Processing

Some third-party service providers used by SnapVista may store or process information outside Canada.

When personal information is transferred to another country, it may be subject to the laws of that jurisdiction and may be accessible to governmental authorities or other lawful authorities in accordance with those laws.

Where applicable, SnapVista will take reasonable steps to ensure that personal information transferred to third parties is handled appropriately and protected through contractual, technical, or other safeguards.

10. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain appropriate business records, resolve disputes, enforce agreements, or meet legal and accounting requirements.

Different types of information may therefore be retained for different periods.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal or contractual requirements.

11. Security of Personal Information

SnapVista takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Depending on the circumstances, safeguards may include:

• Access controls
• Password protection
• Secure hosting
• Restricted access to client information
• Secure storage and transfer practices
• Security monitoring
• Appropriate disposal procedures

However, no website, electronic transmission, cloud service, or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on applicable law and the circumstances, you may have rights relating to the personal information we hold about you.

These may include the right to:

• Request access to your personal information
• Ask how your personal information is being used or disclosed
• Request correction of inaccurate or incomplete information
• Withdraw consent where applicable
• Ask questions about our privacy practices
• Make a privacy complaint

Requests for access or correction should be made in writing using the contact information provided below.

We may need to verify your identity before processing certain requests.

13. Marketing Communications

If you have provided consent where required, SnapVista may occasionally send you information about photography services, promotions, special offers, or other relevant updates.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not necessarily stop essential service-related communications, such as booking confirmations, invoices, appointment information, or other communications necessary to provide services.

14. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, photography galleries, payment services, or other external websites.

SnapVista is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

15. Children's Privacy

Our services may involve family, newborn, and children's photography.

We do not knowingly collect personal information from children directly through our website for purposes unrelated to providing requested services.

Where photography involves children or minors, the relevant parent, guardian, or authorized person is responsible for providing the necessary permissions and consents.

16. Privacy Breaches

If we become aware of a privacy breach involving personal information, we will assess the incident and take reasonable steps to contain and address it.

Where required by applicable law, we will notify affected individuals, regulators, or other parties as required.

17. Access, Correction, or Privacy Questions

If you would like to:

• Request access to your personal information
• Request correction of your information
• Withdraw consent
• Ask a privacy-related question
• Raise a concern or complaint

Please contact us on our E-mail

We will make reasonable efforts to respond to privacy inquiries and complaints within a reasonable period.

18. Complaints

If you have concerns about how SnapVista handles your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.

If your concern cannot be resolved, you may have the right to contact the applicable privacy regulator.

For organizations subject to Canada's federal private-sector privacy law, information and guidance is available from the Office of the Privacy Commissioner of Canada (OPC). Applicable provincial privacy legislation may also apply depending on the circumstances and location of the business.

19. Changes to This Privacy Policy

SnapVista may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions about this Privacy Policy or SnapVista's privacy practices, please contact us:

SnapVista

Website: snapvista.ca

Email: info@snapvista.ca

Address: West Kelowna, Canada

Last Updated: September 13, 2026